We stand behind the quality of our products and want every customer to have a successful experience. All purchases are covered by our 60-Day Guarantee.
If your purchase does not meet your expectations, please contact our support team within 60 days of delivery. To help us identify and resolve the issue, we may request a photo of your purchase. This allows our team to troubleshoot the problem and improve our process.
After reviewing your request, you can choose from either:
- Replacement: A new product will be shipped to you at no additional cost.
- Refund: A full refund will be issued to your original payment method.
To be eligible for a refund or replacement, customers must contact us within the 60-day guarantee window and provide any requested documentation or photos for verification.
We reserve the right to deny refund or replacement requests if sufficient information is not provided, or if the request is made outside of the 60-day guarantee period.
If you have any questions or need assistance, please contact us at info@happymushrooms.com
